The incident has been resolved, and all systems are back to operational status. We apologize for the disruption and are conducting a review to prevent the issue from happening again.
Posted Feb 25, 2026 - 11:22 PST
Monitoring
The application is back online, and our monitoring shows performance metrics have returned to normal levels. We are continuing to monitor the situation.
Posted Feb 25, 2026 - 11:10 PST
Update
We are continuing to work on a fix for this issue.
Posted Feb 25, 2026 - 11:02 PST
Identified
The team identified a recent change that caused performance degradation. We have rolled back to a previous deployment and are seeing recovery.
Posted Feb 25, 2026 - 10:58 PST
Update
We have identified the cause of the issue and are in the process of reverting the change.
Posted Feb 25, 2026 - 10:48 PST
Investigating
Our monitoring picked up slowness in the Omni App with error messages in some cases. We are investigating and working on mitigation.