Resolved -
The primary DNS provider reporting an issue has marked their incident resolved. We have not had any recent reports from Omni users.
Apr 17, 13:36 PDT
Update -
We will leave this incident up for some time to help users understand the source of their access issue.
Apr 17, 09:53 PDT
Identified -
This issue has been diagnosed and is not caused by Omni or the infrastructure we use.
Apr 17, 09:51 PDT
Investigating -
We are aware that some users are experiencing difficulty accessing their Omni instance. Omni and our DNS chain is healthy at this time. This appears to be related to a DNS resolution issue affecting certain ISPs on the user end.
Users who can change their ISP have reported the issue resolved.
Apr 17, 09:51 PDT