Scheduled Dashboard Failures [European environment only]

Incident Report for Omni Analytics

Resolved

This incident has been resolved.
Posted Apr 17, 2024 - 11:40 PDT

Monitoring

A fix has been released and we are monitoring to confirm the results.
Posted Apr 17, 2024 - 10:35 PDT

Identified

We have identified the root cause of the issue and a fix is being implemented.
Posted Apr 17, 2024 - 08:30 PDT

Investigating

Dashboards in the European environment that are scheduled to send as images or PDFs are failing. Downloading dashboards rendered as images or PDF is also impacted. Our team is investigating the issue.

The US environment is unaffected.
Posted Apr 17, 2024 - 06:44 PDT
This incident affected: Ireland.