Slowness in Omni detected

Incident Report for Omni Analytics

Resolved

This incident has been resolved.
Posted Sep 09, 2025 - 08:20 PDT

Monitoring

Monitoring has stabilized after the mitigation was fully rolled out. Users are reporting normal function in Omni but we continue to monitor.
Posted Sep 09, 2025 - 08:01 PDT

Identified

We have identified a bottleneck in our infrastructure and are increasing resources to mitigate the slowness. We are starting to see monitoring stabilize as the mitigation rolls out but you may continue to experiences some slowness until the roll out is complete.
Posted Sep 09, 2025 - 07:52 PDT

Investigating

We have detected non-query related slowness in our EU hosted monitoring and are investigating
Posted Sep 09, 2025 - 07:40 PDT
This incident affected: Ireland.